Westminster House

About

Do you ship to PO Box addresses?

No, we do not ship to US Post Office Box addresses. Neither UPS, FedEx or other major carriers will ship to a PO Box address. Your order will not be processed.

Do you ship to International addresses?

Unfortunately, we are only able to ship to continental US and Hawaii addresses at this time.

Do you ship to US Military APO addresses?

Unfortunately, we are unable to ship to APO addresses outside of the US. For APO addresses within the US, we require a street address to complete shipment. For US APO locations, please include the full address for your APO location including the street address. UPS and FedEx will not deliver orders with missing street addresses.

** Important: Please ensure that your billing address is the address listed with your credit card company. At the checkout, you will be given an opportunity to enter your shipping address, which will be your full APO address. GO USA!

What is your shipping method and how much does it cost to ship?

Our standard ground and express shipping carriers are UPS or FedEx. For certain orders where the unit size exceeds UPS or FedEx requirements, we will use other carriers such as Airborne and Freight trucking companies.

To find out what your shipping costs are for your order, click on the “Buy Now” button, and your shipping cost will be reflected in the shopping cart. Cost of shipping will depend on the type of product ordered.

When will my order ship?

Orders are processed, shipped and delivered during regular business hours Monday through Friday – holidays are excluded. Your order will take approximately 1 to 2 business days to process depending on the order size and product type. Certain products are shipped immediately if they are in our warehouse stock. Once your order has shipped, a tracking number will be emailed to you so that you can track your package. An estimated arrival date is available on most UPS and FedEx tracking sites.

For multiple items, your packages may arrive separately, as they may be shipped from different warehouses.

Can orders be picked up directly from your warehouse?

Depending on the product this may be possible, but it will require a small handling fee. A request can be made through our Customer Contact Form prior to placing your order.

Can I specify “No Signature Required” or that I have special shipping instructions (i.e. Leave the package on the back porch)?

Since we cannot guarantee that the carrier will always follow through on this request, we suggest contacting your local carrier once your order has shipped.

Monday, September 10, 2012